Shipping policy

📦 Shipping Scoops – TJs Lucky Scoops 💜

🌍 International Scoop Deliveries
Orders sent to Europe, the USA, and Canada may be subject to customs charges, import fees, or taxes depending on your country. Any additional costs must be paid by the customer on collection 💜

We can’t wait for you to receive your lucky scoop goodies! Here’s how our shipping works:

🕒 Scooping & Packing Time

Your order is carefully “scooped, packed & sprinkled with love” within 1–3 working days (a little longer during busy scoop times ✨).

🚚 Delivery Scoops (UK)

Once your order leaves us, it’s on its way to you!
Delivery usually takes 2–5 working days, depending on the courier fairies 📮✨

📍 Make Sure It’s Right!

Please double-check your address at checkout. If it’s incorrect, your scoop might end up on the wrong adventure!

📦 Post Dispatch Magic

Once your parcel has been handed over, it’s in the courier’s hands. Delivery times may vary during busy periods.

🔎 Tracking (if included)

If your order includes tracking, we’ll send you the details once your scoop has set off on its journey 💌

⚠️ Lost Scoops

If your parcel seems to have gone missing in the scoop universe, contact us and we’ll help you sort it out with the courier.

💜 Thank you for supporting TJs Lucky Scoops — every order is packed with a little bit of happiness! ✨